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Privacy Policy


By submitting an online order form, or by using PLiKhost Web Hosting’s service, Customer hereby agrees to the following Privacy Policy. Customer agrees that it shall comply with and require its end users to comply with this Privacy Policy, PLiKhost Web Hosting’s Terms of Service (TOS), PLiKhost Web Hosting’s Acceptable Use Policy (AUP), and PLiKhost Web Hosting’s No-Spam Policy (NSP). In this document, the word “Agreement,” with a capital “A,” refers to the TOS, the AUP, the NSP, and the Privacy Policy collectively.


1. Introduction.

PLiKhost Web Hosting respects the privacy of every individual who visits its Web sites and uses its services. This privacy statement provides notice of the standards and terms under which PLiKhost Web Hosting protects the privacy of information supplied by visitors to sites on the World Wide Web that are owned and operated by PLiKhost Web Hosting, including www.plikhost.com. This privacy statement provides notice of our information collection practices and of the ways in which your information may be used. This policy may change from time to time, so please check back periodically to review this information.

2. Personally Identifiable Information.

PLiKhost Web Hosting typically receives specific data about its Web site visitors only when such information is provided voluntarily, such as when our visitors request information, purchase or enroll for services, provide resume information for employment opportunities, or send us e-mail. Of course, some of these activities require that you give us information, such as when you make a purchase, use a credit card or electronic payment service to pay for PLiKhost Web Hosting services, submit your resume, or request certain types of information.

We collect the following types of information about you.
Contact Information
Name
Company
Postal Address
City
State
Country
Zip code or postal code
Email address
Telephone number
Fax number
Internet domain name
   
Financial Information
Credit or debit card information
Cardholder name
Card number
Type of card (e.g., Visa, Mastercard)
Expiration date
Security code
Paypal account information
Email address of PayPal account
   
Verification Data
Internet Protocol (IP) address for fraud-prevention purposes
   
Other Information
Social Security Number (SSN), Federal Employer Identification Number (F.E.I.N.), or other Tax I.D. Number (this is collected if you join our affiliate program, so that we can comply with United States federal income tax laws.

When you provide personally identifiable information to PLiKhost Web Hosting through one of our Web sites, it will be used to fulfill your specific request. However, PLiKhost Web Hosting reserves the right, in its discretion, to send you bulletins and other important information about your PLiKhost Web Hosting services.

PLiKhost Web Hosting currently only sends service communication e-mails through www.plikhost.com, and does not send marketing e-mails or newsletters through www.plikhost.com. The service communication e-mails are essential to our registering you for service and to our continuing provision of services to you. Therefore, you may not opt out of receiving these e-mail messages.

PLiKhost Web Hosting will not, however, sell, trade, or otherwise disclose your personally identifiable information unless we are authorized or legally required to do so, or in the case of imminent physical harm to any person. On those PLiKhost Web Hosting sites where you may provide PLiKhost Web Hosting with credit card, electronic payment service, or other ordering information via the Web, PLiKhost Web Hosting protects and secures this information by employing commercially customary Web-based security and encryption protocols, an example of which is the Secure Socket Layer (SSL). On those sites where you voluntarily offer any feedback, data, answers, questions, comments, suggestions, ideas or the like, PLiKhost Web Hosting will treat that portion of the information as non-confidential and non-proprietary and, except as otherwise expressed in this privacy statement, PLiKhost Web Hosting assumes no obligation to protect such information from disclosure.

3. Non-Personally Identifiable (Generic) Information.

In general, PLiKhost Web Hosting gathers some generic information automatically. Generic information does not reveal the identity of the visitor. It usually includes information about the Internet address assigned to your computer, the number and frequency of visitors, and the PLiKhost Web Hosting sites visited. PLiKhost Web Hosting gathers this information for the limited purpose of determining customer service and Web site needs. We accomplish this by using certain technologies, including “cookies” (a technology that can be used to provide the visitor with tailored information about PLiKhost Web Hosting services). PLiKhost Web Hosting does not combine information collected in this way with any personally identifiable information. You can set your Web browser to notify you when you receive a cookie and you can refuse it. However, refusing some cookies may make it impossible to use or navigate the PLiKhost Web Hosting Web site properly.

4. Your PLiKhost Web Hosting-Hosted Web Site, Bulletin Boards, Chat Rooms and Third Party Sites.

Information that you disclose in a public space, including on any bulletin board, chat room, or Web site that PLiKhost Web Hosting may host for you as part of your PLiKhost Web Hosting services, is available to anyone else who visits that space. PLiKhost Web Hosting cannot safeguard any information you disclose in these locations. Additionally, PLiKhost Web Hosting Web sites may contain links to sites that belong to third parties unrelated to PLiKhost Web Hosting. PLiKhost Web Hosting cannot protect any information you may disclose at these sites and recommends that you review the privacy policy statements of those sites you visit.

We post customer testimonials on our web site which may contain personally identifiable information such as the customer's name. We do obtain the customer's consent prior to posting the testimonial to post their name along with their testimonial.

The Live Chat system that PLiKhost Web Hosting uses for customer support is a one-on-one chat. PLiKhost Web Hosting owns or licenses the Live Chat software and operates it on PLiKhost Web Hosting’s server and network. No third party collects any information that you provide through the Live Chat system. PLiKhost Web Hosting may retain and use logs of the Live Chat sessions for any of the following purposes:

to analyze and resolve system problems;
to compile and update frequently asked questions (FAQ) and entries in the customer support Knowledge Base;
to report problems to and obtain technical support from PLiKhost Web Hosting’s vendors, suppliers, or service providers;
to train personnel providing support to customers via Live Chat;
to evaluate the job performance of personnel providing support to customers via Live Chat;
to measure the effectiveness of Live Chat in providing support to customers;
to improve the quality and effectiveness of Live Chat in providing support to customers; or
to perform any other internal task related to providing services to PLiKhost Web Hosting customers, provided that performance of the task does not require disclosure of any of the contents of a chat session without the customer’s prior permission.

5. Exceptions and Limitations.

Notwithstanding the foregoing and in compliance with applicable laws, PLiKhost Web Hosting (i) cooperates fully with state, local, and federal officials in any investigation relating to any content (including personal or private electronic communications transmitted to PLiKhost Web Hosting) or purported unlawful activities of any user of the PLiKhost Web Hosting Service, and (ii) takes reasonable measures to protect its proprietary rights. For the limited purposes of accomplishing such cooperation and measures and in compliance with applicable laws, PLiKhost Web Hosting may be required to disclose personally identifiable information.

In addition, PLiKhost Web Hosting may elect to monitor the areas of communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate PLiKhost Web Hosting’s business; or (iii) to protect the rights or property of PLiKhost Web Hosting or others.

6. Sale or Transfer of PLiKhost Web Hosting’s Stock or Assets.

In connection with the potential or actual sale or transfer of any of its interest in www.plikhost.com, and other sites owned by PLiKhost Web Hosting, and any of the assets or stock of the company, PLiKhost Web Hosting reserves the right to sell or transfer your information (including, but not limited to, name, address information, and other information you provided to PLiKhost Web Hosting) to a third party that (i) concentrates its business in Web hosting or communication products or services; (ii) agrees to be PLiKhost Web Hosting’s successor in interest with regard to the maintenance and protection of information collected and maintained by PLiKhost Web Hosting; and (iii) agrees to the obligations of this privacy statement. To the extent it is practicable to do so, this paragraph shall also apply in the event of any bankruptcy proceedings involving PLiKhost Web Hosting.

In the event that PLiKhost Web Hosting plans to transfer your information to a third party incident to a potential or actual sale of any of PLiKhost Web Hosting’s assets or stock, or incident to any bankruptcy proceedings involving PLiKhost Web Hosting, PLiKhost Web Hosting will:

• Notify you by e-mail, at the e-mail address then on file for your account, at least thirty (30) days prior to the transfer taking place; and
• Give you the opportunity to decide whether you wish for your information to be transferred to the third party. Please note, however, that if you choose not to allow your information to be transferred to the third party, you may have to terminate or cancel your service with PLiKhost Web Hosting. At the time of providing notice to you of the upcoming transfer of information to a third party, PLiKhost Web Hosting will tell you whether you will have to terminate or cancel your service, should you decide not to allow PLiKhost Web Hosting to transfer your information to the third party.

7. Applicable Laws.

AS A MATERIAL CONDITION OF USING THIS WEB SITE OR PLiKhost Web Hosting ’S HOSTING SERVICES, OR BOTH, CUSTOMER AND PLiKhost Web Hosting AGREE THAT THE USE OF THIS SITE IS BOUND AND GOVERNED BY THE LAWS OF THE STATE OF TEXAS AND OF THE UNITED STATES OF AMERICA, REGARDLESS OF WHERE CUSTOMER MAY RESIDE, ACCESS THE INTERNET, OR CONDUCT HIS, HER, OR ITS BUSINESS.

MOREOVER, CUSTOMER ACKNOWLEDGES AND AGREES THAT P L IK HOST RECEIVES AND STORES PERSONALLY IDENTIFIABLE INFORMATION ON SERVERS LOCATED WITHIN THE UNITED STATES OF AMERICA. FURTHERMORE, CUSTOMER ACKNOWLEDGES AND AGREES TO SUCH FLOWS OF HIS OR HER PERSONALLY IDENTIFIABLE INFORMATION ACROSS BORDERS FROM HIS OR HER COUNTRY TO THE UNITED STATES OF AMERICA.

SPECIAL NOTICE TO CUSTOMERS LOCATED OUTSIDE THE UNITED STATES OF AMERICA.

PLiKhost Web Hosting’s Web site and services are operated by PLiKhost Web Hosting, Inc., existing in the State of Texas, United States of America Laws. PLiKhost Web Hosting’s site and services can be accessed by visitors and customers from countries around the world. Such countries may have differing laws with respect to Internet communications, the formation of contracts, consumer protection issues, privacy, and the transfer of personally identifiable information.

8. Changes in this Privacy Statement.

If we decide to change our privacy policy, we will post those changes in this privacy statement, on the home page, and in other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

9. Contact Us.

If you have any questions or suggestions regarding our privacy policy, please contact us at: privacy [at] plikhost.com

10. Access to Personally Identifiable Information.

If your personally identifiable information changes, or if you no longer desire our service, you may update it by making the change on our member information page or by e-mailing our Customer Support at support [at] plikhost.com.

11. Sharing of Information.

We may share customer information with selected partners and third parties to provide you with our product and service.

Contact us

PLiKhost Web Hosting
A Division of PT. Ken Solusindo

Principal Office:

Ariobimo Sentral Lt. 4
JL. HR. Rasuna Said
Kav. X-2 No. 5
Jakarta Selatan - 12950

Phone: +62 (819) 3253 9797
SMS: +62 (856) 0000 1088
Email: [email protected]

Branch Office:

Gedung Setya Jaya
2nd Floor- Suite C
Jl. Pajajaran No. 23
Bogor Timur - 16143

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