+62 (819) 3253 9797 Live Chat

Moving from another hosting provider?

Hosting Transfer

We'll transfer your website for you, free of charge.

One of the biggest challenges for a web hosting customer is transferring their website to a new hosting provider. It's one of the most daunting tasks that a website owner can face. This is why PLiKhost offers a FREE Website Transfer service for all customers who have an existing website with another hosting provider and want to switch to us.

Let us simplify your move

Ready to migrate your hosted environment, but not sure how to start? No need to worry. Our experienced team can help migrate your website, databases, applications, and email among cPanel environments.

How to switch hosts without having any down time

Switching to a new host can be a complicated process. Follow our steps to ensure that your move is smooth and painless.

1The first step is to join your new host. Make sure to NOT cancel with your old hosting provider, and do not tell them you will be canceling. Keep this a secret from your old host, or they could prematurely terminate your site and cause downtime.

2At this point, you should have hosting accounts with two hosting providers (the old and the new one). You will now migrate your entire site from the old host to the new one. This can be done by connecting to the old host's FTP and downloading all your files, and then by connecting to the new host's FTP and uploading all your files (maintain the same file and folder structure). If you choose to make PLiKhost your new host, we may transfer your entire site over free of charge!

3You must also backup any databases on the old host (contact the old host for instructions) and upload the backup files to the new host via FTP. You must then restore your databases from those backup files; this can be done via SSH or cPanel's phpMyAdmin. Emails do not normally transfer, but you can archive your emails from the old host. You can accomplish this by making a POP3 connection to each email address; this way all the old emails are downloaded to your local computer. The new host will not have those old emails, but the new host will be able to get new emails.

4If you choose to make PLiKhost your new host, we may transfer your entire site (files and databases) over free of charge! If your old host used cPanel, we may be able to transfer emails as well.

5After you have a copy of your site on both hosting accounts, it is time to change your domain name's DNS....

6After you have all your files on both hosting accounts, it is time to change your domain name's DNS. Your new host will provide you with the correct name servers (DNS). You may need to contact the new host to find out what DNS settings you will use for your domain name.

DNS name servers usually looks like this (replace "yourhostname.com" with your host's actual domain name):
ns1.yourhostname.com
ns2.yourhostname.com

Once you have the correct DNS, go to the company where you purchased your domain name to make the change. If you purchased your domain name from your host, you usually need to ask them to make the DNS changes for you. You can tell them something similar to, "Hello. My domain with you is _____.___ ; please, change my domain name's name servers to ns1._______.____ and ns2._______.____ ."

If you bought your domain name from PLiKhost, we are more than happy to help you or even make the DNS changes for you.

7Once your DNS changes have been made, you will need to wait 48 hours (two days) before your site will load from the new host. During this 48 hour period, your DNS is propagating world wide and your site will be randomly loading from either the old host or the new host. Once the two days is complete, your site will only be loading from the new host.

8After the 48 hours have passed, your updated DNS will be fully functional. You will now contact your old host and cancel your hosting account with them. If you originally bought your domain name from the old host, do not cancel your domain registration.

If you completed all the above steps, you have successfully switched hosts with no downtime at all!

You need assistance regarding moving your hosting account?
Please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

Contact us

PLiKhost Web Hosting
A Division of PT. Ken Solusindo

Principal Office:

Ariobimo Sentral Lt. 4
JL. HR. Rasuna Said
Kav. X-2 No. 5
Jakarta Selatan - 12950

Phone: +62 (819) 3253 9797
SMS: +62 (856) 0000 1088
Email: [email protected]

Branch Office:

Gedung Setya Jaya
2nd Floor- Suite C
Jl. Pajajaran No. 23
Bogor Timur - 16143

SiteLock