Effective Date: June 21, 2025

1. Purpose

To ensure that all services provided by PLiKhost Web Hosting Indonesia remain free from spam activities, maintain service quality, and protect the reputation of both senders and recipients.

2. Definition of Spam

• Any unsolicited bulk email or digital message sent without the recipient’s consent
• Commercial or promotional messages sent to recipients who have not expressly requested them
• Messages that misrepresent the sender’s identity (e.g., spoofing, falsified headers, misleading info)

3. Scope

This policy applies to all users of PLiKhost Web Hosting Indonesia services. Any form of message distribution, especially bulk mailing, must comply with the following conditions:

• Legal Compliance: Messages must comply with local and international anti-spam laws
• Recipient Consent: Only send to users who have opted in
• Sender Transparency:
  • Sender’s info must be clear, accurate, and not misleading
  • Email subjects must match the actual message content
• Unsubscribe Management:
  • Must include a working unsubscribe link or clear opt-out instructions
  • Requests must be honored within 7 days, at no cost to the recipient
• Sending Frequency: Should not overwhelm recipients or impact other networks

4. Prohibited Actions

• Sending spam via email, SMS, instant messages, or other bulk platforms
• Falsifying or hiding sender identity
• Using or distributing unauthorized email lists
• Repetitive or high-frequency messages that degrade system or user experience

5. Actions Taken by PLiKhost Web Hosting Indonesia

Depending on the severity of the violation, PLiKhost may take the following actions:

• Warning: Formal notice detailing the violation
• Service Suspension: Temporary suspension for up to 7 days
• Account Termination: Permanent disablement for severe or repeated offenses (no refund)
• Legal Action: Report to relevant legal authorities

6. Reporting Spam

If you detect spam from our network, please report to:

Email: [email protected]

Include full headers and message content where available. We will review and act accordingly.

7. Policy Review and Updates

This policy is subject to change at any time without prior notice. Updates will be posted on our website or emailed to users.

Last updated: June 21, 2025